Privacy
Policy

1. Information We Collect

YouNova collects information you provide directly to us when you register for a program, purchase a service, sign up for our newsletter, or contact us. This information may include:

• Personal identifiers: name, email address, phone number, billing address.
• Payment information: credit card details (processed securely by third-party payment processors; we do not store full card numbers).
• Professional and personal details you share during coaching sessions or in intake forms (goals, challenges, background).
• Communications: records of correspondence when you contact us.

We also automatically collect certain technical data when you visit our website, such as IP address, browser type, device information, and pages visited. This helps us improve site performance and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our coaching services and programs.
• To process payments and fulfill orders.
• To communicate with you about your program, schedule sessions, and provide support.
• To send you relevant updates, newsletters, and marketing communications (you may opt out at any time).
• To analyze usage trends and enhance the functionality of our website.
• To comply with legal obligations and protect our legal rights.

We do not use your personal information for automated decision-making or profiling that produces legal effects.

3. Sharing of Information

YouNova respects your privacy and does not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., scheduling software, email platforms). These providers are contractually obligated to protect your data.
• Legal Requirements: If required by law, court order, or governmental regulation, we may disclose information.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.
• With Your Consent: We may share information with your explicit consent for specific purposes.

Coaching session content is kept strictly confidential and is not shared with any third party except as required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL/TLS technology, and we work with PCI-compliant payment processors. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. Cookies are small text files placed on your device. You can control cookies through your browser settings; however, disabling cookies may affect site functionality.

We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). We do not use cookies to collect personally identifiable information without your consent.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and Portability: You can request a copy of the personal data we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data, subject to legal retention requirements.
• Opt-Out: You can unsubscribe from marketing emails using the link provided in each email.

To exercise these rights, please contact us using the details in Section 10. We will respond within a reasonable timeframe.

7. Children's Privacy

YouNova's services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information. If you believe we might have information from or about a child, please contact us immediately.

8. International Data Transfers

YouNova is based in the United States, and your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate. By using our services, you consent to such transfers. We take appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and may provide additional notice (such as email or website notification). Your continued use of our services after such changes constitutes acceptance of the revised policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We strive to respond to all inquiries within two (2) business days.